Asiapower CNS Telecommunication 1st level low yat selling deffective Iphone 3gs
Asiapower CNS Telecommunication 1st level low yat selling deffective Iphone 3gs
  • Complaint ID:

    #18

Description

Beware on this store!!! i buy an Iphone 3GS at this store, first they told me it’s a brand new and give me 6months warranty on the software, unfortunately after 2 days of purchasing it, the phone suddenly hang for no reason. It takes a month before i return it to the store because i was assigned in other country. When I’m about to return it for repair, they won’t able to fix the problem. That’s the time i demand to make them change the unit or refund my money but they refused, they are very hard to deal with and does not respect the customer. They don’t even care on the interest of the consumer. I also figure out that the iphone i purchase was not brand new at all because of some distinguising mark(uneven LCD, deformed screw). I already seek the help of the Low Yat management but they won’t able to help me out. Until now i have the deffective unit in my custody and planning to file a case when i return to Malaysia again.

I made this without intentionally depriving anybody’s reputation but to give warn to a vulnerable customer like me and to end the wrong practice of this kind of people. Again i’m calling out the authority to respond on this kind of process where many tourist has been victimized. Don’t let your country’s good reputation damage by this kind of people.

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